Reference > Payments subsystem > Payments subsystem > Payments subsystem architecture

Refund methods

Refund methods are the means by which money is credited to customers returning merchandise. Refund method are configured in the POLICY database table by Payment policy types. For example, for a credit card payment method, the refund method is also a credit card.

By default, these refund methods are available:

In a B2B direct store, the contract specifies available refund methods. For example, use one of the original payment methods as the refund method; or use credit line as the refund method. The method by which a refund is credited to the customer is referred to as a return payment. Return payments are configured in the POLICY database table by ReturnPayment policy types.

Related concepts

Payment methods

Payment instructions

Related reference

Payment configuration files

RefundMethodConfigurations XML file

Payment, refund and return payment business policies

PaymentMethodConfigurations XML file


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