Operate > IBM Sales Center for WebSphere Commerce > Orders > Specify shipping information


Select a shipping address

You can select different shipping destinations for different items in an order or quote.


Procedure

  1. Log on to the IBM Sales Center.

  2. Select a store.

  3. Create or find the order or quote for which to select a shipping address.

  4. If this is an order and it has already been submitted, click Edit.

  5. If this is a quote and it has already been completed, create a new quote from it.

  6. Go to the Order Items or Quote Items page.

  7. For each item for which to select a shipping address:

    1. Select the item

    2. Click the Shipping Address cell. Select the item's destination from the list. Click the Add Shipping Address icon () to open a page that you can use to add a new shipping or billing address for the customer.

      In B2B stores, the CSR must Apply the order items before adding a new shipping address. If the contract does not allow shipping to the customer's address, then this address will not show up in shipping address list.

    3. Modify the information in the remaining item-detail fields as necessary.

  8. Click the Apply button to apply the changes before clicking on the Payment page.

  9. Modify the payment information as necessary.

  10. Click Submit or Complete Quote.


Related concepts

Orders

Quotes


Related tasks

Specify shipping information

Create an order

Find an order

Modify an order

Create a quote

Find a quote

Add items to a quote


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