Operate > IBM Sales Center for WebSphere Commerce

Customers and organizations

All orders are associated with customers. You can create profiles to register new customers with a specific store using the Customer editor. The difference between creating a B2B and consumer direct customer is that the B2B direct customer has to be created in the context of an organization.

Organizations apply to B2B direct stores only.

A customer can be either a registered or guest customer. A guest customer can be created from within a consumer direct store. Note the following points about guest customer creation:

A registered customer profile contains all the information needed to place an order on the customer's behalf, such as, full name, complete address, shipping address, contact information, logon ID, and their organization.

An organization profile contains basic information along with a means to access all the members belonging to the organization.

Related concepts


Related tasks

Clear a customer from view

Modify customer comments

Modify customer address information

Modify customer information

Find a customer profile

Enable a customer

Create a customer profile

Add customer comments

Delete customer comments

Find an organization profile


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