Troubleshoot and support > Utilities

Troubleshoot: File upload

By default, WebSphere Commerce allows you to upload a file of up to 10 MB in size. You can upload a file where the size exceeds the limit by changing the maximum upload size.

1. Open the WebSphere Commerce configuration file in a text editor.

2. Locate the Attachment element.

3. Within the Attachment element, locate the Command element corresponding to the type of file you are attempting to upload and change the value of its maxuploadsize attribute...

   <Command maxuploadsize="
   new_size" name="
   command_name" .../>
   

   where new_size is the size you want (in bytes) and command_name is one of StoreBannerUpdate, StoreLogoUpdate, ContractUpload, and so on, as applicable.

4. Save the changes and close the file.

5. Next, open the WebSphere Web server plug-in configuration file, WAS_HOME/config/cells/plugin-cfg.xml, for editing.

6. Locate the ServerCluster element for the server cluster and change the value of its PostSizeLimit attribute as follows:

   <ServerCluster ... Name="
   cluster_name" PostSizeLimit="
   new_size" ...>
   

   where cluster_name is cell_name _ instance_Cluster and new_size is the desired size (in bytes) as before. (See the Manually editing the plug-in configuration topic in the WebSphere Application Server Information Center for more information about editing the plug-in configuration and to the WebSphere Commerce Installation Guide for information about clustering.)

7. Save the changes and close the file.

8. Restart the Web server and the WCS instance to apply the changes.

+

Search Tips   |   Advanced Search