Order Management subsystem

The Order Management subsystem is a component of the WebSphere Commerce Server that provides shopping carts, order capture, order fulfillment, inventory, and payment function support.

Order management is broadly divided into:

Order capture

Order capture provides functionality such as sales quotes and shopping carts and order submission. There are a number of ways to create shopcarts and submit orders, as described in the order mechanisms section.

Order processing

Order processing is responsible for the overall coordination of inventory allocation, payment processing, releasing the order to fulfillment and tracking order status.

Inventory processing

WebSphere Commerce supports four inventory systems: Available to promise (ATP), and non-ATP, No inventory, and external inventory. The interface to inventory is encapsulated by a single inventory task command, which in turn invokes either ATP or non-ATP task commands.

Payment processing

WebSphere Commerce Payments supports the use of payment plug-ins for offline or online payment processing.

In addition, the subsystem deals with order management capabilities such as:

• quick order or buy

• scheduled orders

• multiple pending orders

• reorders

• order splits or backorders

• future orders

Refer to the following topics for more information:

• Available to promise (ATP) inventory allocation

• Calculation codes

• Discount codes

• Fulfillment centers

• Fulfillment center and shipping arrangement

• Pricing and offers

• Order and order item

• Order capture

• Order method URLs

• Quantity unit

• Shipping codes

• Store group

• Tax codes

• Orders

Related concepts

Order processing
Returns and refunds
Requisition lists

Related tasks

Create an order for a registered customer
Create an order for a business user
Change orders

Related reference

Order Management subsystem URLs