Use these tips to troubleshoot problems with messaging components.
If none of these steps solves the problem, check to see if the problem has been identified and documented using the links in Diagnosing and fixing problems: Resources for learning. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance. IBM Support has documents and tools that can save you time gathering information needed to resolve problems as described in Troubleshooting help from IBM. Before opening a problem report, see the Support page: