Errors connecting to the administrative console from a Netscape browser

What kind of problem are you having?

If you are able to bring up the browser page, but the console's behavior is inconsistent, error-prone, or unresponsive, try upgrading the browser you are using. Older browsers may not support the administrative console's features.

If none of these steps solves the problem, check to see if the problem has been identified and documented using the links in Diagnosing and fixing problems: Links. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.

 

Resizing the Netscape browser results in an error (nresize)

If you resize your Netscape browser, you could get a "Data Missing" error. The error message disappears in 60 seconds.

 

Resizing the Netscape browser causes an error 404 message (404)

When connecting to the IBM WebSphere Application Server administrative console from a Netscape browser, resizing the browser can cause an error 404 message to occur. This situation occurs because the browser reloads the frame when resizing the window.

To avoid getting the error message, you can refrain from resizing the Netscape browser window, or you can connect to the IBM WebSphere Application Server administrative console using an Internet Explorer browser.

 

Netscape screen blanks out while using the administrative console (152339)

While working with the right-hand panel of the administrative console to do regular administrative tasks, the browser screen blanks out intermittently.

To work around this problem, do one of the following:

  • After the problem occurs, close the Netscape browser, log in again, and continue working.

  • Use the Internet Explorer browser from a Windows machine.

  • Use Netscape 7.x, Mozilla 1.x, Opera 5, or Konquerer browsers on the platform, depending on which is available. Although there is not formal support for these browsers, they have all been used successfully with the product and in many cases work better than the previous 4.7.x series of Netscape browsers

 

Resizing Netscape Version 4.7 causes errors (resizing47)

You receive the following error messages when resizing Netscape Version 4.7: 

Error 0
An error occurred while processing request: http://localhost:9090/admin/upload.do
message:
Details
com.ibm.webshpere.servlet.error.ServletErrorReport: 
at java.lang.Class.newInstance0(Native Method)
...

After resizing Netscape 4.7, Netscape has to reload the page just as it initially loads the page on the first request. For pages that do not expect POST data, it is not a problem. But for pages that do, Netscape 4.7 cannot retain the data.

 

Enabling Netscape Version 4.7 to display double-byte character set correctly (netscape479)

When using Netscape on AIX platforms without the translated package, the English version of Netscape is available for all locale environments as the default package. However, the English version of Netscape does not display double-byte character set (DBCS) characters on the browser radio buttons and title bars because the fonts are mismatched.

To work around this problem, you can install the message resource to make the translated version of Netscape available on a DBCS environment. Use the translated version of Netscape to display the corrupted DBCS correctly. Change the locale from English to the expected DBCS locale before starting Netscape. For example, issue the following commands to display the Japanese contents on Ja_JP (AIX Shift JIS locale): 

$ export LANG=Ja_JP
$ netscape&

 

Using Netscape Version 4.79 on a Solaris Operating Environment causes problems (479)

Using Netscape Version 4.79 on a Solaris Operating Environment to access the administrative console causes problems with some key text translations with the zh_TW.EUC locale. This situation is not a problem when you use Netscape Version 4.7. The officially supported version of Netscape on a Solaris Operating Environment is Version 4.79, but in this case the workaround is to use Netscape Version 4.7.

 

Limitations occur when using Netscape with Solaris Operating Environment (nhas)

If you click Troubleshooting > Logs and Trace >server > Diagnostic Trace > Modify, the window that pops up allowing you to select the Components and Groups to trace might not display a scroll bar, preventing you from viewing all the components and groups.

The text area displaying the selected components, groups, and trace levels does not have a vertical scroll bar. This omission is a limitation of Netscape on a Solaris Operating Environment.

To work around this problem, refresh the window to show the scroll bar.

 

Netscape browser must be capable of launching from a terminal window on all UNIX platforms (151829)

To make sure the Netscape browser can launch from a terminal window, edit or create a file called profile in the /etc directory and add the Netscape directory to the system path. For example: PATH=$PATH:/opt/Netscape export PATH

Troubleshooting by component: what is not working?
Troubleshooting installation problems

 

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IBM is a trademark of the IBM Corporation in the United States, other countries, or both.

 

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