IBM BPM, V8.0.1, All platforms > Troubleshooting and support
Troubleshooting the z/OS installation and configuration
Use this information to help you assess and correct problems that can occur if the product installation or configuration has not been successful.
The installation and augmentation jobs or scripts log records in the following ways:
- Job output messages
When you run the installation and augmentation jobs, you can view each job output to verify whether the job ran without error.
- Log file messages
Log file messages provide information and settings that were used by the installation and augmentation jobs. Log file messages for the installation process are written to the installation log file in the logs subdirectory in the location where the Installation Manager agent data is stored.
Log file messages for the augmentation process are written to the WAS_HOME/logs/manageprofiles/default_augment.log file. Search the profile augmentation log for >SEVERE< or >WARNING< level messages to determine overall error in processing. Individual Ant action logs are located in WAS_HOME/logs/manageprofiles/default. To determine what Ant file was running at the time of the error, you can look in the log for the last instance of "Buildfile" before the message in which you are interested.
Verify that you have installed and configured WebSphere Application Server for z/OS successfully.
See the installation troubleshooting information in the 
WebSphere Application Server Information Center if you are having trouble installing
and configuring WebSphere Application Server for z/OS.
For current information available from the IBM Support
Portal on known problems and their resolution, see the IBM BPM Advanced Support page.
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Correcting file ownership or permission problems with IBM Installation Manager
If you accidentally start an Installation Manager instance from the wrong user ID, some files might end up with ownerships that prevent normal use of the Installation Manager.
- IBM BPM configuration errors
If you experience a problem with one of the configuration tasks then there will be three main sources of information about the problem.
- Verification errors
When you verify the installation, you might encounter some problems, which are described in this section.