IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting administration tasks and tools > Troubleshooting Common Event Infrastructure > Problems during startup
Event service does not start (message CEIDS0058E)
The event service does not start and outputs message CEIDS0058E to the WebSphere log file.
Cause
The event service uses SQL statements qualified with the user name. This error indicates that the user name used by the event service to connect to the event database is not the same as the user ID that was used to create the database.
Remedy
The user ID used to connect to the event database must be the same one used to create the event database. To correct this problem:
- For a single server, select Servers > Application servers > server_name.
- For a cluster, select Servers > Clusters > cluster_name.
- From the Configuration tab, select Business Integration > Common Event Infrastructure > Common Event Infrastructure Server.
- Change the specified user ID and password to match those used to create the database.
- Save the configuration changes.
- Restart the server.