IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting your deployment environment
Error occurs when importing process applications
When you try to import process applications and toolkits into IBM Process Center for IBM BPM Advanced, the import process might fail if you do not have proper rights in your operating system.
When the import process fails, the log file contains information that is similar to the following message:
ERROR [org.apache.catalina.core.ContainerBase] Servlet.service() for servlet ImportSnapshotServlet threw exception java.io.IOException: The system cannot find the path specified
This error occurs when you do not have permission to write to the temporary directory that the operating system uses during the import process.
You might also experience DB2 for z/OS deadlock timeouts (SQLCODE = -913 00C9008E) under significant network latency or heavy concurrent loads; for example:
- DB2 engine SQL error, SQLCODE = -913
- SQLSTATE = 57033
To resolve this issue, increase the value of the DB2 for z/OS system parameter for resource timeouts
(IRLMRWT). This value is measured in seconds. See 
RESOURCE TIMEOUT field (IRLMRWT subsystem parameter) in the DB2 for z/OS Information Center.
- Granting permission to write to the temp directory
If an import process fails because the system cannot find the path specified, modify permission settings for the temporary directory that the operating system uses during the import process.