Resources and support
In addition to the Information Center, you can locate product documentation on the WebSphere Portal CDs or on a separate Information CD that is shipped with WebSphere Portal.
Important: Use the installation program to install the software that is included with WebSphere Portal. For more information, see Installing. If you elect to use the installation programs that are provided with a component, refer to this information to locate specific product documentation.
WebSphere Portal
Product documentation
WebSphere Portal product documentation is available to view and download from the Web. As updates are received the product documentation on the Web is updated, therefore it is important to always check the Web for the most current information. In addition to this Information Center, online files supplement the information in this Information Center. Examine these files before you install WebSphere Portal. They contain vital information about application and performance issues.
- Information Center
http://www.ibm.com/websphere/portal/library
The WebSphere Portal Information Center includes introduction, planning, installing, configuring, administering, and developing topics.- Release Notes
http://www.ibm.com/websphere/portal/library
Release notes describe compatibility issues, feature differences from earlier versions of WebSphere Portal, and how these differences might affect current products. Release notes also contain information about any known problems and their workarounds.- Supported hardware and software
http://www.ibm.com/websphere/portal/library
Supported hardware and software shows the software products, operating systems, and hardware that WebSphere Portal supports. Supported versions, fixes, and special notes are included.
Additional information available on the Web
Product documentation, supplemental information, late breaking news, release notes, hints & tips, support, and downloads are available on the Web at the following Web sites:
- WebSphere Portal product documentation page
http://www.ibm.com/websphere/portal/library
This page contains product documentation, including Information Centers, Release Notes, and other supplemental information, for all offerings and releases of WebSphere Portal.- WebSphere Portal Zone
http://www.ibm.com/websphere/developer/zones/portal/
This site contains articles, tutorials, JavaDoc, and more to help you make the most of the portal.- IBM Software Support page
http://www.ibm.com/software/support
You can access this extensive Web-based support through the IBM Software Support portal and search by product category or by product name. For example, if you are experiencing problems that are specific to WAS, select Products A-Z and locate WAS. The WAS Support page appears.
- IBM Software Support Guide
http://techsupport.services.ibm.com/guides/contacts.html
This information provides the numbers to reach a duty manager, the numbers of service site hotlines, and the numbers of service site managers.
- IBM iSeries Information Center
http://publib.boulder.ibm.com/pubs/html/as400/infocenter.htm
This technical information Web site provides in-depth task-based, concept-based, and reference documentation for the iSeries and iSeries supported hardware and software.
WAS
On the Web: additional information, downloads, support, and documentation are available on the Web site.
- Product site: http://www.ibm.com/software/webservers/appserv/was/
- Documentation site: http://www.ibm.com/software/webservers/appserv/was/library/
- Support site: http://www.ibm.com/software/webservers/appserv/was/support/
IBM HTTP Server
Additional information, downloads, support, and documentation are available on the Web site.
- Product site: http://www.ibm.com/software/webservers/httpservers/
- Documentation: http://www.ibm.com/software/webservers/httpservers/library.html
- Support site: http://www.ibm.com/software/webservers/httpservers/support.html
IBM Directory Server
On the Web: additional information, downloads, support, and documentation are available on the Web site.
- Product site: http://www.ibm.com/software/network/directory/
- Documentation: http://www.ibm.com/software/network/directory/library/
Domino
On the Web: additional information, downloads, support, and documentation are available on the Web site.
Sametime
On the Web: additional information, downloads, support, and documentation are available on the Web site.
- Web site: http://www.lotus.com/products/lotussametime.nsf/wdocs/homepage
- Support site: http://www.ibm.com/software/lotus/support/sametime/support.html
QuickPlace
On the Web: additional information, downloads, support, and documentation are available on the Web site.
- Web site: http://www.lotus.com/products/qplace.nsf/homepage/$first
- Support site: http://www.ibm.com/software/lotus/support/
Notes/Domino and Extended Products Portlets
On the Web, additional documentation for setting up Domino-based portlets is available in the Domino and Extended Products 6.5.1 Integration Guide. Includes planning information, as well as streamlined server and portlet installation and configuration procedures tailored to a pilot configuration.
See also