Granting or refusing control to a remote console

 

Granting control allows another user to work with the system. Refusing control denies a requesting user access to the system and allows the current user to continue to have control. When you grant control to another user, your console session and the remote control panel window close. When a remote console requests control, and the local console has control, the Operations Console Request window appears at the local console. The window shows the service tools user ID with which the requesting remote console user signed on to the operating system of the remote console (PC). The default is set to grant control.

If the local console is not in control at the time the remote user requests control there is no dialog presented at the local console. The remote user is automatically granted control.

 

Parent topic:

Control tasks between users

 

Granting control

To grant control to a remote console, in the Operations Console Request window, click OK.

 

Refusing control

To refuse control to a remote console, follow these steps:

  1. In the Operations Console Request window, click Reject request.

  2. In the Message field, you may type an explanation for the refusal.

  3. Click OK.