Email messages

By default, for sending emails to shoppers, the email transport method is active and configured to use the SMTP protocol through an IBM provided SMTP server. Alternatively, we can integrate with for more flexibility such as choosing our own top-level domain or composing outbound emails through a user interface.

See IBM Marketing Cloud Transact XML integration.

Templates

We can use the provided email template JSP files as a starting point to customize your email content. The templates are provided in the crs-web > WebContent > YourStoreFrontAssetStoreDir > EmailTemplates directory:

Email templates

JSP files	Usage
/User/WishlistCreateNotify.jsp	A message sent by a shopper containing his or her interest item list (wish list).
/User/PasswordResetNotify.jsp	A message sent to the shopper to indicate that the shopper's password was reset.
/Order/OrderCreateNotify.jsp	A message sent by the store when a shopper submits an order successfully.
/Common/eMarketingSpotDisplay.jsp	e-Marketing Spot content to display in emails.