Changing criteria for abandoning orders
To change the number of minutes after which an order status is considered abandoned by WebSphere Commerce Analyzer:
- Open the WebSphere Commerce Analyzer Parameter Manager
- Select Abandoned Order. The Determine Abandoned Orders Criteria page displays.
- In the Orders are considered abandoned after this many minutes field, type the number of minutes after which an order will be considered abandoned.
- Click Apply. A message displays indicating whether the step was successful.
Note: Abandoned orders refer to orders which are not completed. If a product is added to a shopping cart and then consciously removed by the customer, it is not considered abandoned.
(C) Copyright IBM Corporation 1996, 2006. All Rights Reserved.