Process: Delete inactive stores
Flow
Objective
To remove inactive stores from the hub (channel, hosting or supplier hub).
Description
The Channel Manager can produce a report of inactive stores. An inactive store can be one that has been closed for a certain length of time, has been suspended for a certain length of time, or has not received any orders for a certain length of time. When an inactive store is discovered, the Seller can be notified that the Channel Manager is considering removing their hosted store. If no response is received from the Seller, or the Seller agrees that their store should be removed, the Channel Manager can suspend and delete the Seller's store. Customers may no longer enter the Seller's store.
Features
- Hosted store lifecycle
Edition
Enterprise
Tasks
| Task | Description | Role |
|---|---|---|
| Delete store |
Delete a store so that it is removed from the WebSphere Commerce system. The store is not available for reports. |
Channel Manager |
| Notify Seller about inactivity (external) |
Inform the Seller by e-mail or other methods of communication that the Seller's store has been inactive for a certain period of time and that it may be removed from the hub (channel, hosting or supplier hub). |
Channel Manager |
| Produce inactive store reports |
Create a report of stores that have been inactive for a certain period of time. An inactive store is one that has not taken any orders for a certain period of time. |
Channel Manager |
| Suspend store |
The Channel Manager can suspend a store to prevent the store owner from making the store available online. The store owner can access the store to make any modifications, but they cannot open the store. Only once the Channel Manager has resumed the store can the store owner open the store to make it available to customers. |
Channel Manager |
Business artifacts
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