Create a survey

Types of questions:

• Yes/no questions categorize responses into groups, for example, people who use a specific product.

• Multiple-choice questions contain three or more mutually exclusive responses.

• Open-ended questions allow participants to respond in their own words.

  Because these questions can be time-consuming to answer and difficult to analyze, they are most effective at the end of a survey.

Create the survey

1. Open the Community to which to add the survey and click...
   Surveys | Create Survey

2. Enter a survey name and description on the Create Survey page and click Continue.

3. Enter questions in the survey, click Add Question, and enter the question text in the Question: field.

4. Select a question type from the Type: drop-down field.

   We can select from the following question types:

   • Multiple choice: One answer only (respondents select one answer from a multiple choice list)
   • Multiple choice: Multiple answers (respondents select multiple answers from a multiple choice list)
   • Drop-down menu (respondents select one answer from a drop-down menu)
   • Text answer: One line (respondents enter a free-form answer on one line)
   • Text answer: Multiple lines (respondents enter a free-form answer on multiple lines)
   • Number (respondents enter a number)
   • Date (respondents enter a date)
   • Currency (respondents enter a currency type)
   • Check Box (respondents tick a check box)

5. For multiple choice and drop-down questions, we can modify questions :

   • Use the Add icon to add more answer options.

   • Use the Delete icon to delete answer options.

   • Use the Up and Down arrows to change the order of answer options.

6. Click More Actions > Response Collection Settings to set survey settings such as the survey completion date and how many times respondents can take the survey.

7. Click More Actions > Preview and check the survey layout, then click Save.

Start the survey

8. Click Start Survey to start the survey.

   If we are a community owner, we can designate the survey as a featured survey. Featured surveys are prominently displayed on the community.

   Community members can now see the survey (with a reminder of the survey closing date) listed under Surveys on the Community Overview page. The survey also appears within activity stream listings, such as home page, views, and community updates. Community members must click the title of an active survey to participate in the survey.

What to do next

When the survey completes we can start to analyze survey results. See Analyzing survey results .

Parent topic:
Conduct community surveys