collector command - summary option

WebSphere Application Server products include an enhancement to the collector tool, known as the collector summary option.

The collector summary option helps you communicate with WAS technical staff at IBM Support. Run the collector tool with the -Summary option to produce a lightweight text file and console version of some of the information in the JAR file that the tool produces without the -Summary parameter. Use the collector summary option to retrieve basic configuration and prerequisite software level information when starting a conversation with IBM Support.

The collector summary option produces version information for the WAS product and the operating system as well as other information. It stores the information in the Collector_Summary.txt file and writes it to the console. Use the information to answer initial questions from IBM Support or we can send the Collector_Summary.txt file directly to IBM Support.

(iSeries) When running the collector tool on WAS for IBM i, an additional file named WAS_Collection_timestamp.html is created in the logs directory of the profile where the collector tool runs. If we do not specify the -profileName option, the profile is the default profile. The HTML file is sent to IBM Support when you initiate a PMR.

Run the collector command to create the JAR file if IBM Support needs more information to solve our problem.

To run the collector summary option, start from a temporary directory outside of the WAS product installation root directory and enter one of the following commands:

• (Linux) (UNIX) app_server_root/bin/collector.sh -Summary
• (Windows) app_server_root \bin\collector.bat -Summary
• (iSeries) app_server_root/bin/collector -Summary [-profileName profileName]

Gathering information with the collector tool