Express (Distributed operating systems), v8.0 > Troubleshoot and support > Analyzing application server Java system dumps with the IBM Monitoring and Diagnostic Tools for Java - Dump Analyzer Tool > Dump Analyzer overview


Usage scenario for the Dump Analyzer Tool


  1. Sysadmin determines that something is awry so he opens the Dump Analysis tool to investigate.

  2. Sysadmin uses the IBM Support Assistant (ISA) to trigger and collect a system dump from the target system.

  3. Sysadmin calls a analyst to help examine this dump (or changes hats and becomes the analyst).

  4. Analyst uses Dump Analyzer tool in ISA to perform a health check against the dump.

  5. Analyst uses Dump Analyzer tool in ISA to run a drill-down specialized report.

  6. Analyst opens a PMR and sends the system dump along with a description of the problem with this PMR and output from the Dump Analyzer to IBM support.

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