Operating Systems: i5/OS
Release notes - IBM WebSphere Application Server
- Access last-minute updates, limitations, and known problems
- Access hardware and software requirements
- Access product documentation
- Access the product support Web site
- Contact IBM Software Support
Access last-minute updates, limitations, and known problems
Release notes are available on the product support Web site.
Access hardware and software requirements
Access product documentation
The following
documentation is installed with this product.
The readme file
Several
readme files are provided:
- The readme_en.html file in the root directory of
the product CD-ROM is a shadow of the Launchpad application. It provides links
to the installation procedures and documentation for all of the installable
components on the product CD. Translated versions of the file are in the launchpad
directory.
- The readme.html file in the WAS directory
points to this more detailed readme in the WAS directory
and to the Getting Started Guide in the WAS/docs directory.
This file is not translated.
- The readme_en.html in the readme directory of each
installable component, such as this file. The Launchpad links to this file
for a description of installing the product. This file is also available from
the readme directory in the root directory of the product CD-ROM.
Getting Started Guide
The InstallGuide_en.pdf and InstallGuide_en.html files
in the WAS/docs directory provide detailed instructions
for installing the product. The information in the guide is derived from information
in the online information center. The guide is not translated on the product
CD; however, translated versions of the information center are available online.
Help
files
The help files provide detailed instructions for completing
tasks and for specifying settings in the graphical systems management tools.
Use the help menus, links, or buttons provided in the tool interfaces to access
the help files.
Documentation on the Web
For the entire
documentation set for all WebSphere Application Server products, including
the information center and Adobe Acrobat PDF versions of the information,
go to the WebSphere Application Server library page.
All product documentation is in the information center, including versions
of the installed help files.
Access the product support Web site
Contact IBM Software Support
If you encounter
a problem with this product, first try the following actions:
- Following the steps described in the product documentation
- Looking for related documentation in the online help
- Looking up error messages in the message reference
If you cannot resolve your problem by any of the preceding methods,
contact IBM Technical Support.
Purchase of IBM WebSphere Application Server entitles
you to one year of telephone support under the Passport Advantage® program.
For details about Passport Advantage, visit the Passport
Advantage® page.
The number for Passport Advantage members
to call for WebSphere Application
Server support is 1-800-426-7378. Have the following information available
when you call:
- Your contract or Passport Advantage number.
- Your WebSphere Application
Server version and revision level, plus any installed fixes.
- Your operating system name and version.
- Your database type and version.
- Basic topology data: how many machines are running, how many application
servers, and so on.
- Any error or warning messages that are related to your problem.
Related concepts
What is new in this release
Reference topic