Collector tool

The collector tool gathers extensive information about your WAS installation and packages it in a JAR file that one can send to IBM Customer Support to assist in determining and analyzing your problem. Information in the JAR file includes logs, property files, configuration files, operating system and Java data, and the absence or level of each software prerequisite.

The collector program runs to completion despite any errors that it might find. Errors might include missing files or commands. The collector tool collects as much data in the JAR file as possible.

See Run the collector tool for the steps for running the collector program.

We can also run the collector summary option to create a lightweight version of the information in a text file and on the console. The lightweight information is useful for getting started in communicating your problem to IBM Support.

 

See also

Run the collector tool

 

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