Resolving a problem

 

An authorized program analysis report (APAR) is the means by which a problem with an IBM program is documented, tracked, and corrected. It is also used to track problems with IBM documents.

An APAR is raised by the IBM change team when a new problem is reported for which a program or documentation change is required. It is separate to the PMR that is raised when you report first report the problem.

When the change team solves the problem, they might produce a local fix enabling you to get your system running properly again. Finally, a program temporary fix (PTF) is produced to replace the module in error, and the APAR is closed.