IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Error KDY0005E occurs when remote upgrading Tivoli Enterprise Monitoring Agent to ITCAM for Application Diagnostics
The problem: When remote upgrading Tivoli Enterprise Monitoring Agent to ITCAM for Application Diagnostics 7.1 on a non-Windows platform, the upgrade failed with the following message shown:
- For WebSphere Agent:
KDY0005E: The agent bundle YN is missing the prerequisite YN which was not be installed on host_short_name.An error occurred during an attempt to install the specified prerequisite.- For HTTP Servers Agent:
KDY0005E: The agent bundle HT is missing the prerequisite HT which was not be installed on host_short_name.An error occurred during an attempt to install the specified prerequisite.
Diagnosing the problem: Check the host name value of Tivoli Enterprise Monitoring Agent:
- Log on to Tivoli Enterprise Portal;
- Right-click on Enterprise and select Workspace > Managed System Status.
- Right-click on Managed System Status and select Properties. Enable the Host Address option in the ensuing dialog box. Then press OK to close the dialog box.
- Check the host name in Managed System Status. If the host name you see is not in short format (for example, tivsun10.cn.ibm.com), it cannot be recognized by IBM Tivoli Monitoring, which may cause problem when remote upgrading.
The solution: To remote upgrade Tivoli Enterprise Monitoring Agent successfully, performing the following steps:
- Add property
CTIRA_SYSTEM_NAME=host_short_name(for the previous example, the value of host_short_name should be tivsun10) in the following files under ITM_home/config directory:
- For WebSphere Agent, the files are yn.ini and yn.config;
- For HTTP Servers Agent, the files are ht.ini and ht.config.
- Restart Tivoli Enterprise Monitoring Agent.
- Check the host name in Tivoli Enterprise Portal again.
- If the host name is in correct format, run remote upgrade.
Parent topic:
Errors occur during or after upgrading