IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
BWMCR8317E: The test connection to the management server failed. Unable to contact the management server. Management agent installation cannot continue until the connection is established.
Explanation
Possible reasons that the management server connection is broken include the following scenarios:
o The management server is down.
o The management server information was entered incorrectly (incorrect hostname, port, user name or password).
o The user name entered does not have agent privileges on the management server.
o The management server was not restarted after a new installation.
Operator response
To resolve this error, the user running the installation can perform any of the following actions:
o Verify that the management server is running. If the management server is not running, start it. IBM Tivoli Composite Application Manager starts automatically when WAS is restarted. Or, from the WAS admin console, you can go to Applications->Enterprise Applications, select TMTP and click Start. A green arrow displays next to the application if it is running correctly.
o Verify whether the information entered matches the management server information (hostname, port, security enabled, user name or password).
o Verify that the user specified has agent roles on the management server.
o If the management server was installed without restarting WAS afterwards, the management agent cannot connect to the management server. Make sure that WAS was restarted. Before restarting the WAS, make sure the db2 environment is set up. On UNIX, source the db2profile of the DB2 instance user.
o Use a different management server.
Parent topic:
BWMCR and CYNCR Messages: Installation