Help content preferences

If the product we are installing supports access remote help, a network administrator can provide help content to users from an intranet server. By creating a connection to the remote help, we can update the help to offer users the latest help content between releases. With remote help, less space is used on user computers and users can receive more information that might not get installed with the product. Before we can configure the help content to access help from an intranet server, the administrator must complete this procedure:

1. Set up the application server.

2. Add the help.war file to the server.
3. Download the help content to the server.

4. In the Install wizard Features pane of the product installation, select Access help from a server on your intranet and define the host, port, and path details.

For instructions on remote help for a particular product, see the documentation for our product.

If wer product supports remote help, during installation we can choose to use remote help documentation. After installation, we can manage the connection in the Help content preferences window.

Procedure

After you set up remote help during the installation of our product, we can manage the remote help connection. Click File > Preferences > Help > Content. On the OS X, the Preferences option is under the IBM Installation Manager menu. Next, complete these steps:

• Click Edit to change the connection settings.

• Click View Properties to see the details of the connection setting.

• Click Test Connection to test the documentation connection.

• Click Disable to save the connection information without using it to connect.

• Click Enable to activate a disabled connection.

• Click Up or Down to change the order that the connections are attempted.

What to do next

We can return to the default documentation that was installed with Installation Manager without losing the details of your remote connections: Open the Help content preferences window and select Include local help only. Your remote documentation connections are saved even if you choose not to use the connections.

Create a documentation connection

We can create a documentation connection after installation or if we are recording a response file for a silent installation.

Procedure

To create a documentation connection:

1. Open the help content preferences by clicking File > Preferences > Help > Content.

2. Select the content:

   • Include local help only: This option is the default setting that uses the help that was installed with your version of Installation Manager. By selecting this option, we cannot create a documentation connection.

   • Include remote help and give local help priority: This setting gives the help that is installed with Installation Manager priority over the help on the application server if there are differences.

   • Include remote help and give it priority: This selection gives the help on the application server priority over the help that is installed with Installation Manager if there are differences.

3. Click New.

4. In the Add new information center window, enter the details for the remote information center:
   • Name: A name for the remote documentation center that is designated by the user.
   • Host: The application server host name.
   • Path: The file path to the help content on the application server.
   • Protocol: Choose http or https, depending on the protocol for the application server.

     The protocol, host, and path details combine to form the URL that is listed in the content table.

   • Select a port:
     • Use default port: Select this option to use the port number that is set by the administrator.
     • Use port: Select this option to enter a port number if you choose not to use the default port.

5. Click OK to close the Add new information center window.

6. Click OK to save your changes in the help content preferences window.

Related information:

Help.war download

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